Job Description

Crew Scheduler

Raleigh, NC - Raleigh, NC 27609

Overview

Level Entry Position Type Full Time Job Shift 4 on 4 off Education Level High School Diploma or GED Travel Percentage None Category Admin - Clerical

Description

About flyExclusive

flyExclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence. From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before.

Why flyExclusive?

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up flyExclusive. We're more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians. If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at flyExclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company.

If that sounds like you, come and work with us at flyExclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities!

Job Summary

The crew scheduler will work within an operations scheduling team to ensure all aircraft are crewed to ensure maximum utilization of fleet. The crew scheduler will monitor positioning days to ensure travel is arranged and all travel aspects are addressed for the selected crew member. This position requires weekend, on-call rotation and potential holiday work.

Key Responsibilities

• Prepare and maintain flight crew schedules for Part 135 airline operations
• Input and validate accurate data in airtable for all aircrew schedules, training events, PTO or other leave events.
• Integrate with Flight Control to book all aircrew daily travel in a timely manner, maintaining flexibility to cancel and adjust travel due to rapid schedule changes.
• Integrate with Scheduling Department to efficiently accomplish crew swaps and notify crew members of swap plan and itinerary.
• Coordinate with training department to ensure crew currency prior to crews traveling
• Verifying legality of pilot flight and duty times while scheduling flight crews
• Coordinate travel for crew swaps and IOE
• Provide pilots with timely and accurate communication on their travel arrangements and changes
• Set up pilot traveler profiles including credit card and loyalty information
• Attend daily OCC Meetings to provide accurate crew scheduling information to other departments
• Projects /Other duties, as assigned
• Demonstrates behavior consistent with flyExclusive core values.

Skills and Abilities:

• Work in a Team Environment with a Positive Attitude
• Position requires confidence in making decisions for immediate real-time resolution
• Must have excellent decision and communication skills and be able to engage callers at the customer, colleague, and vendor level
• Must thrive in fast-paced, multiple priority environment and have ability to maintain a calm and supportive demeanor under stress
• A strong sense of urgency and the ability to multitask.
• Ability to work in a fast paced environment with changing
• Must be able to work a variety of schedules/shifts including holidays as needed
• Must possess strong interpersonal, analytical, administrative skills and be able to work in a team environment.
• Must possess excellent communication skills, both written and oral
• Knowledge of the necessary training and certification requirements of corporate pilots

Competencies

• Must be proficient in Microsoft Office Suites

Work environment

• On-Site
• Monday-Thursday Schedule 11am-9pm
• (Schedule subject to change as department grows)
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Physical Demands

• Ability to see and hear clearly
• Ability to read, comprehend, and speak English clearly
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 30 pounds at times.

EEO Statement

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Required Qualifications

• H.S. Diploma or GED
• Minimum 1-2 years of customer service experience required; airline or aviation experience
• A demonstrated track record of fulfilling client demands and tight deadlines.
• Experience with the aviation industry, specifically FBOs and private aviation.
• High level of attention to detail
• Experience with sourcing and utilizing database software.
• Experience with commercial travel and booking sites or software.
• Experience working within a team and office environment.
• Knowledge of airline scheduling software
• Must be authorized to work lawfully in the United States without sponsorship.
• Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.

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